Leading Below The Radar

As far as customers are concerned you are the company. This is not a burden, but the core of your job.  You hold in your hands the power to keep customers coming back – perhaps even to make or break the company. ~Unknown Nothing Up My Sleeve… As funds to purchase services have become more [...]

There’s No “iPhone” in “Team”

The Long Distance Relationship With the rapid increase in technology over the past years leaders are beginning to use email, smart phones, video conferencing, etc as substitutes for actually being “present“ in the office leading their teams. Could it be that the abundance of technology is giving leaders a false sense of “being connected” to their employees that just [...]

Risk – The Tumbling Dice of Leadership

Oh, my, my, my, I’m the lone craps shooter, playin’ the field ev’ry night.  Baby… can’t stay…you got to roll me, and call me the tumblin’ dice. ~ The Rolling Stones, Tumbling Dice 1972 Winner Winner, Chicken Dinner! “New roller coming out” yelled the croupier as he slid five dice toward me.  The table was [...]

Servanthood, Soccer Moms & High School Students

What does it take to create a world where people work well together; where true leadership reigns; where things get done with a smile? It takes servanthood. In “The 21 Indispensable Qualities of a Leader,” author  John Maxwell identifies Quality #19 as servanthood.  The book presents five characteristics of a leader who embodies the quality of [...]

It’s All In The Mood and ‘Tude, Dude!

I love the summer! Living in the northern hemispheric city of Boston, Massachusetts USA, the summer months are a welcome, warm, and sunny contrast to the late Fall, Winter, and Spring months when things get cold, damp, quiet, and ugly.   The summer means that our days are longer, the trees are at their greenest, flowers are [...]