Leading Below The Radar

As far as customers are concerned you are the company. This is not a burden, but the core of your job.  You hold in your hands the power to keep customers coming back – perhaps even to make or break the company. ~Unknown Nothing Up My Sleeve… As funds to purchase services have become more [...]

Risk – The Tumbling Dice of Leadership

Oh, my, my, my, I’m the lone craps shooter, playin’ the field ev’ry night.  Baby… can’t stay…you got to roll me, and call me the tumblin’ dice. ~ The Rolling Stones, Tumbling Dice 1972 Winner Winner, Chicken Dinner! “New roller coming out” yelled the croupier as he slid five dice toward me.  The table was [...]

Leading In The No Wake Zone

CINAP  T’NOD I took a deep breath and tried to process the name on the back of the boat in front of me. The letters were printed backward making them difficult to read. Just seconds earlier, the truck towing this large boat had pulled out of the driveway onto Suwannee Dam Road, forcing me to [...]

Leadership By The Gallon, What Flavor This Month?

A Scoop of History: Founded in the 1920s, Howard Johnson’s famously served up 28 ice cream flavors along America’s highway system. Baskin Robbins came along in the 1950s and upped the ante with its 31-derful flavors. Over the years Ben & Jerry’s, Bruster’s, and others have joined the list of notable purveyors of the sweet [...]

Managing Mondays: 12 LEGO Lessons

There I was, a young child, sitting in the middle of the floor in my parent’s living room with my box of LEGO® bricks, each in their own compartment sorted by color. My options were endless; with LEGO I could be anyone, go anywhere and do anything. Now thirty odd years later in my own living [...]

Why Leadership Transparency?

I have been wondering lately how important it is for companies, non-profits, and the government agencies that I deal with to be transparent in their dealings with their consumers, investors, and the public. This Got Me Thinking I volunteered with a great nonprofit organization that did great work for over three years.  This group helps [...]

Managing Mondays: “HELP! I’m Buried Under Here!”

Do you ever feel like you are getting buried under a ton of bricks by your work? Does it feel like you are unable to breathe? And no matter what you do you will never seem to catch up with your workload? Well join the club; the club of millions of people across the globe [...]

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