Leaders: What Ever Happened to Excuse Me?

What happened to polite people? It seems that over the years, people have continuously treated people worse. Rudeness and incivility affect people in a deeper level, and especially affect their performance in the workplace. A recent incident of “over-the-top rudeness” made me relate rudeness and incivility to not only strangers in public, but between coworkers. [...]

Top Gun Leadership: You Are Not Alone

From the 1986 movie Top Gun: “- Maverick, call the ball.” “- Roger.  Maverick has the ball.” Even though you may think that you re in charge and that you are the only thing that matters, you need to take a look around you and think again . . . Because you’re wrong. You Are [...]

Hey Boy, Where’s Your Lanyard?

During a recent project, I ran into an issue that worried me. Not because of the issue itself, but rather for what it represents. A really big deal was made about wearing the security badge ID’s on a lanyard and not on our belts. The Lanyard Decree After the “lanyard decree,”  lanyards were distributed throughout [...]

Take Me To Your Leader

Okay. How many of you just read the title of this blogacle sounding like an alien or a robot?  C’mon, I know you did. That “joke” has been around for so long, it’s just become a habit.  Kind of like our own greetings to one another. “Good morning.”  “Morning.”  “Good afternoon.”  “How ya doin?”  We [...]

John Wooden’s Winning Principles

I have always been a BIG follower of John Wooden! I have read every book on him and have worked to apply his principles to my business, my relationships, and my life. A Standard of Excellence I recently came across this INCREDIBLE strategy of standards of excellence and code of conduct to find happiness. I now [...]

Psst – You Want to Know a Secret?

Anybody looking? Can anyone hear us? Good, then let me tell you a secret. Here it is . . . There Are No Secrets! That’s right. There are NO secrets to good leadership. There have been thousands of books written on “the secret”. But if it were such a secret, wouldn’t you think that there [...]

Leadership Follies – Avoiding the Customer at All Costs

“What does it matter? If I get it done by Monday, that’s not going to make or break us.” In the hyper-competitive world of work, it does not seem logical that anyone would not feel a sense of panic or anxiety when it comes to customers.  Based on the recent economic downturn, people should see [...]

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