L2L: Extraordinary Female Leaders in History

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Adaptive Intelligence: Your Organization’s Cultural Operating System

 

Chamelion

This planet came with a set of instructions, but we seem to have misplaced them. Civilization needs a new operating system.” ~Paul Hawken

Pressure Test

Here is a quick test to help you understand both emotional and analytical thinking.

What do you normally do when your computer has a glitch and that box pops up inviting you to “report the problem?

  • Do you hit the “yes” button and dutifully wait for the computer to do its analysis and send the message?
  • Or do you hit “no” knowing this issue will rear its ugly head again soon?

There’s complex emotional and analytic thinking behind this decision that is analogous to dealing with annoyances in our working lives.

For example, if you hit “no” you’re deciding that although annoying its a small distraction compared with the important task at hand. However, if you’ll need to follow the same procedure and get the same bug you’re more likely to hit “yes”. You might also consider this to be the software provider’s responsibility; “why should I do their job for them.

(Mind you if everyone hit “no” the consequence of this global “e-silence” is the bug never gets fixed…)

We have the same basic choices with our problems at work. Do we do something about them or put up with it stoically? If enough people fail to report the problem it festers creating an invisible block to personal and organisational effectiveness, competitiveness and eventually achievement.

Sharing Important Information

The power and impact of sharing information was described eloquently by Gen. Stanley McChrystal in his TED Talk. – The military case for sharing knowledge.

Sharing is power” ~Gen. Stanley McChrystal

All organisations have limited human, financial and physical resources and must prioritise. For a problem to get over their attention threshold and trigger a response, a certain number of “complaints” must be received.

Managers decide how urgent/big the problem is and determine a response. In other words every user has 100% responsibility over error reporting and the organisation has 100% responsibility for its response.

This is a classical trust-based dynamic relationship.

When it’s working really well, a cultural operating system grows stronger iteratively from the power its crowd feeding back.

A Cultural Operating System

Microsoft’s Windows OS and Apple’s Mac OS are akin to a command and control-based management system where the end-user/staff has modest input.

Whereas, Linux, the epitome of an iterative open source process, is similar to a flat organisational system.

How would an iterative cultural operating system based on the concept of Adaptive Intelligence underpin effectiveness and success?

In “The practice of Adaptive Leadership”, Heifetz, Grashow and Linsky describe Adaptive Leadership as, “an iterative process involving three key activities:

1) Observing events and patterns around you

2) Interpreting what you observe

3) Designing interventions based on 1 & 2.”

I have added some steps to include:

4) Observation of the effects of interventions

5) Flexing interventions to give optimal positive results (Fig. 1).

Fig.1. A dynamic adaptive positive feedback cycle

AI Fig 1

 

Adaptive Intelligence

Adaptive Intelligence (AQ) is the dynamic expression of our Analytical Intelligence (AQ), Emotional Intelligence (EQ) and Positive Intelligence (PQ = internal motivation).

The exact flavour of AQ we deploy needs to be flexed to fit any given changing situation we experience. Operating from imbalanced IQ, EQ or PQ creates inappropriate responses based on habit.

If you want to use more of your AQ become more authentically aware of yourself and others.

Organisations need to develop deeper and broader corporate self-awareness. As a first step you might invite everyone to hit the social equivalent of the “yes” button whenever they observe problems or they have potentially good idea. This virtuous process relies on everyone believing they have influence, will be heard and their input valued and acted on.

This resonates with our software analogy nicely (Figure 2.).

Fig. 2 Comparison of computing and organisational operating systems.

AI Fig 2

Enhanced AQ

Enhanced AQ is delivered by:

  • Raising individual and organisational awareness
  • Transparent communication
  • Authentic trust
  • Objective measurable action.

It is powered by curiosity and authentic feedback and founded on 100% personal responsibility.

Stifled AQ

Poorly functioning AQ-based cultural operating systems are recognised from symptoms including:

  • Poor recruitment
  • High staff turnover
  • Conflict
  • Absenteeism
  • Poor staff engagement
  • Missed opportunities/deadlines
  • Inability to create trends and compete effectively

Long lasting symptomatic improvement comes from paying persistent attention to your cultural operating system (AQ). You keep a healthy AQ system going by constant vigilance, bug fixes (e.g. removing stupid rules), cultural upgrades (e.g. wellbeing-based cultures) and inviting everyone to be more curious about their daily working lives (See – How To Use Your Daily Story As A Powerful Seminar For Achievement).

The essence of intelligence is skill in extracting meaning from everyday experience.” ~Unknown

Flexible Open System

An adaptive iterative cultural process equips leaders with high quality dynamic information as well as the authentic human perceptions which create exciting visions and sustain meaningful change.

Thoughts for today

  • How often do you look under the hood of your organisation’s cultural operating system?
  • Notice to what extent your organisation’s culture relies on its corporate hardware (hierarchy, IT, systems & policies) compared with software (culture & people).
  • How much attention and time do you devote to awareness raising efforts for you and your staff?
  • Do you have a flexible open system for all staff to report problems and ideas?
  • Do you have an adaptive iterative cycle (AIC)?
  • How might you incorporate staff feedback and ideas into your AIC drive to improvement?

Recommended reading

The practice of Adaptive Leadership”, Heifetz, Grashow and Linsky

 

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Learn, Grow & Develop Other Leaders

——————– 
Gary Coulton

Dr Gary R Coulton is CEO of Adaptive Intelligence Consulting Limited
He empowers leaders to release their Adaptive Intelligence
Email | LinkedIn | Twitter | Facebook | Blog | Web | Book

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Management vs Innovation: Take Your Pick

I cannot help fearing that men may reach a point where they look on every new theory as a danger, every innovation as a toilsome trouble, every social advance as a first step toward revolution, and that they may absolutely refuse to move at all. ~Alexis de Tocqueville

On Innovation

Let’s look at innovation. It’s uncertain, difficult to control, diverts staff from tasks and can be expensive and is the antithesis of what tends to drive managers. Don’t get me wrong I understand organisations can’t deliver on their existing commitments without strong and clear management.

However, experience shows us that without new ideas, products, or services companies soon become irrelevant as the market and society marches on.

Remaining Relevant

Consider for a moment if you will some of the big name companies who dominated the end of the 20th Century and are no longer with us. Innovation comes in many guises and although physical inventions tend to dominate our impression of what innovation consists some of the most important innovations are in the way we do things not just the products we make.

Whist you might be sleepwalking to perfecting your management system others are wide-awake innovating – check out The Idea Connection to see what is happening out there.

Even though every leader and every company knows they must keep moving forward and support innovation even the best can end up doing a poor job of supporting it. We blame “bad luck”, ”the R&D team wasn’t strong enough” or even “government intervention”.

Remaining In Control

However, we should look closer to home for addressable levers we can control directly. Often it’s the very managerial culture we have created which interferes with innovation the most. When management system are perfect companies enlarge but when they companies innovate they grow, adapt and thrive in a changing business environment. The effect is continued resilience and profitability in a volatile world..

“Most of what we call management consists of making it difficult for people to get their work done.” ~Peter Drucker

Essentially management is all about maintaining the status quo by enforcing budget control, time efficiency and certainty. They want immediate quantifiable results they can present to the board.

Not So SMART

This behaviour is encouraged by creating limited SMART objectives rewarded by incentives. When you throw into the mix the uncertainty of a creative process which needs time and money, managers start to sweat and find ways to prevent their reports from contributing; unless it’s in their spare time. Managers will say they believe in and want innovation, but their immediate concerns prevent them backing it up with concrete resources.

As shown by Johan Fuller and his University of Innsbruck team, a major inhibitor of innovation comes from a battle between motivational rewards and barriers arising from fear of exposure and a negative benefit-effort trade-off. The balance of this equilibrium flexes our intrinsic and extrinsic motivation to innovate or to play safe. Identifying which levers stimulate innovation and which stifle it are key to growth.

“I believe in innovation and that the way you get innovation is you fund research and you learn the basic facts.” ~Bill Gates

Effective Innovative Teams

Effective innovative teams draw their members from multiple disciplines and company sectors. When they join they take of their “management hats” and are invited to contribute based on their personal expertise, knowhow and networks. Why not create company “hacker spaces”  where playing to discover may create your next massive product or service? Even if it doesn’t the mutual trust generated will be worth the effort.

To successfully engage managers in the innovation process, concrete value-based objectives and clear yet flexible outcomes must be identified. Finite affordable resources must be allocated and an agreed time-frame adhered to. Most of all, you have to be seen to value the Innovation Team. It’s their effort which needs rewarding not just the wins. For every ten ideas maybe one makes money. It does not mean the effort invested in the other nine was wasted (see The Edison Principle).

“Business has only two functions – marketing and innovation.” ~Milan Kundera

As Dale Dougherty says in his TED talk, ”Makers are in control” I would add a rider that, “Users are under control.” Do you want your company to be in control or used?

Your Actions Today

  • Were you involved directly today in your organisation’s innovative process?
  • How much resource and time have you given the innovation team?
  • Did you overtly value and affirm effort as well as wins?
  • Talk to your managers and try to sense their attitude to innovation and the pressures placed on them to resist it.
  • Reflect on your personal relationship with risk and innovation.

Recommended reading

The Other Side of Innovation: Solving the Execution Challenge (Harvard Business Review) – Vijay Govindarajan & Chris Trimble

Gary Coulton is the author of the upcoming book “Your personal leadership book of days – avoid cookie cutter solutions by using your Adaptive Intelligence”. Get your free mini-version at HERE.

**********

Never miss an issue of Linked 2 Leadership, subscribe today here.
Learn, Grow & Develop Other Leaders

——————– 
Gary Coulton

Dr Gary R Coulton is CEO of Adaptive Intelligence Consulting Limited
He empowers leaders to release their Adaptive Intelligence
Email | LinkedIn | Twitter | Facebook | Blog | Web | Book

Image Sources: TED.com

Hey Leaders: Lighten Up a Little

Walt Disney

One of my favorite Walt Disney quotes is, “That’s the real trouble with the world, too many people grow up.”

Now think about it a minute. You don’t need to “grow up,” in the common sense of the word, to be “professional” or a “leader,” It’s all about how you embrace yourself – your attitude – and how you present yourself. There’s nothing wrong with having some “kid” left in you. Having that bit of kid makes you more approachable – more likeable – easier to associate with.

The Right Balance

We all know the people who have changed as they’ve been promoted. They become more (too) serious and in the process lose touch with the people they supervise. They lose the kid in themselves – quite often on purpose.

When you lose that part of you it causes you to lose your:

  • flexibility
  • understanding
  • communication
  • ability to retain employee’s
  • ability to empathize.

It may also cause you to destroy your:

  • culture
  • ability to attract talent
  • current relationship’s.

What am I saying here? Act like a child? Not at all. Just keep an open mind. Continue with that ability to relate to your employees – on all levels. You did it as a peer so why lose it as a supervisor. Have some fun. Think about the best work experience you’ve ever had. I bet it had something to do with having fun.

Being An Encourager

A number of years ago I had a manager, a leader, (we’ll call him Bob) that was moving up quickly. Our team worked extremely well together and enjoyed it. We could joke around with Bob – not like a “buddy” – and we could all brainstorm to come up with any off-the-wall idea. In fact, it was encouraged. That’s a big key – no matter how goofy the idea, there may be something to it. You can’t cut ideas down. Bob always smiled, was energetic, and even poked a little fun at himself now and then. Bob’s position was putting him pretty high, but we were always on a first name basis.

But something, we don’t know what, happened in his life that drained the kid out of him. He became that serious “professional”, and it was all downhill from there. There was no more fun, no more lunches together, no more cohesiveness . . . and no more goofy ideas. People started transferring and Bob’s quick climb came to a screeching halt.

“People rarely succeed unless they have fun in what they are doing.” ~ Dale Carnegie

Organizations Who Have Fun

What’s one of the most common things that the most successful organizations have with each other? They have fun. People are allowed to hold on to that most precious part of their personal history.

Here are just a few examples:

  • Disney
  • Zappos
  • Flickr
  • Southwest Airlines
  • Cisco

If employees can say that they’re having fun at work, it also means that they’re not as uptight and communication will flourish because people are easier to approach.

Fun, But Serious

Now, they call it work for a reason. So I don’t mean wear a red nose, do magic tricks or a stand-up acts all day long. However, a sense of humor can go a very long way. It’s a great way to bond with people. It instantly lightens the mood and lifts morale.

The office is the office. There has to be some seriousness also. Some of us are in some very serious occupations. Just remember that no matter how serious the work is, it’s still being performed by human beings and we all need a little time to lighten the mood. As a leader, you have to be accessible and able to hear and sense when performance is needing a lift. Better yet is to not even wait that long.

Terminal Seriousness?

Do you know the general tone of your office or work environment?

Take this short quiz from Jody Urquhart to get an idea whether your staff is suffering from terminal seriousness.

Yes or No

Do you regularly catch people laughing or smiling at work?

YES or NO

When something funny happens do people stop and appreciate it?

YES or NO

Does your organization have fun activities at least monthly?

YES or NO

Do you have tools (fun giveaways, drawings) to invite employees to participate in having fun in your environment?

YES or NO

Are managers usually optimistic and smiling at work?

YES or NO

If you answer NO to two or more of these questions, your staff probably suffers from “terminal seriousness,” which is negatively affecting morale and productivity.

The Right Environment

If you need to create a turnaround in your culture, just remember, it’s not your job to MAKE work fun but rather it’s your job to create the conditions where fun and happiness can flourish.

Are your employees relaxed, or uptight? Do you see many smiles at work? Are you projecting a positive attitude? What can you do to create the opportunity for fun?

**********

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Learn, Grow & Develop Other Leaders

——————–
Andy Uskavitch

Andy Uskavitch is Leadership Development and Customer Service Specialist
He develops and facilitates Leadership, Motivation & Teambuilding Seminars
Email | LinkedIn | Facebook | Twitter | Blog |  (727) 568-5433

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On Leadership, Culture and International Expansion

Telescope

The day you decide to expand your business into a foreign market is one for the books.

It’s an exciting and impressive moment!

The Biggest Mistakes in International Expansion

You put in the work to prove your domestic worth, and now you’re ready to make it big across the pond. Through research and development, major investments, and daily learning, you finally understand what makes your customers tick.

So transitioning into a foreign market should be no problem, right?

Well, not quite. The No. 1 mistake company leaders make when transitioning overseas is thinking they can use a one-size-fits-all business model for their venture abroad and still see positive results. Think again. You still need to make adjustments to suit the new country’s culture and shopping style.

Why Companies Fail Overseas

Most companies fail overseas simply because they don’t understand the market, and even big-name American companies aren’t immune to this pitfall.

Take Walmart, for example. The retail powerhouse completely missed the mark in Germany. Rather than studying cultural nuances, Walmart stuck with its customer service standards (like smiling at customers) and disregarded Germany’s co-determination rules that allow employees to weigh in on corporate decisions affecting working conditions.

Walmart’s strategy didn’t work, and it was an all-around flop.

Formulating a Strategy

As a leader, it’s your job to gauge the market and local customs and formulate a business strategy that fits seamlessly. Here are three signs that you may have missed the mark on your foreign business strategy:

  • You encounter open opposition to a policy or procedure. If employees aren’t on board with the way you do things, there’s a good chance your customers won’t be either.
  • Nobody understands your business. You won’t connect with the locals if they don’t “get” your elevator pitch or see an attractive difference in your business operations.
  • Conversion rates don’t meet expectations. If web visitors aren’t converting and callers aren’t signing up, it’s time to reconsider your move.

How to Salvage Your International Location

If you’ve already made the move and these signs seem familiar in hindsight, you need to make some fast changes to survive in your chosen market. Here are four steps you can take to get your business back on track:

  1. Stop the train wreck before it gets ugly. Listen to phone calls, shop your own stores, and talk to customers about what they like and don’t like.
  2. Find the underlying issue. Figure out the real reason consumers aren’t responding to your business. In the Walmart example, having employees smile at customers seemed like a no-brainer given the company’s success in the U.S., but German customers translate that interaction as a come-on. Identifying the real problem allows you to take swift and decisive action to mitigate your losses.
  3. Enlist your staff’s help. Employees will appreciate that you’re working to resolve the issue and that you value their input. This can also generate positive word of mouth that may speed up recovery.
  4. Appeal to the locals. Ask your staff for suggestions, and start something new that will resonate with the local culture. This shows you value your new customers, and it may earn their loyalty.

Think Like Starbucks

Although Starbucks struggled to break out in Europe, it nailed its international expansion in China.

To win over a market where tea ruled supreme, Starbucks didn’t copy and paste its American strategy in China. Instead, it created a need in the market by figuring out a way to complement the culture.

Starbucks appealed to the emerging middle class and younger generation with a taste for Western goods (without threatening the ancient tea-drinking culture). Additionally, it worked with Chinese partner companies to tailor its strategy to different regions of the country, ensuring it would appeal to local demographics.

Your business may not be a multinational coffee company, but the lessons still apply.

Once you’ve identified your ideal market, you need to get on the ground. You’re not simply looking at the competition. You’re feeling for the country’s pulse and learning how you can assimilate.

Preventing a Crisis

Here are a few ways to gauge the scene to prevent a crisis:

  • Study the culture. Understand the society’s values and the nuances among generations. Learn the thread that runs through communities and what makes people tick. This will go a long way when you’re rolling out a marketing plan or trying to attract customers to your grand opening.
  • Visit shops, restaurants, and potential competitors. Identifying which places are practically turning customers away and which are begging for them to come in will provide great insights for your own business strategy.
  • Immerse yourself. Go for long walks and get a local’s view of the city where you’ll do business. Talk to people about how they live and shop. Ask yourself which parts of your domestic business model won’t work and which will be well received.

Becoming Better Equipped

Understanding the market is key to a successful foreign expansion.

The more intimately you know the country where you operate, the better equipped you are to conduct business there.

As a company leader, if you can’t immerse yourself, recruit key on-site employees or partner with local companies and consultants. Let your customers know you value and respect their culture, and you’ll be on solid ground to make your big move.

So what are you doing to make sure you are understanding your customers in new markets? How are you learning more about them? How are you conditioning your employees to make the transition to new markets most effective? I would love to hear your thoughts!

**********

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Learn, Grow & Develop Other Leaders

———————–

Cris Burnam is the president and co-founder of StorageMart
Cris was named a 2014 Ernst & Young Entrepreneur of the Year
Email | LinkedIn | Web

On Leadership, Growth and Doing it Anyway

Do It Anyway

Do you know that song by Martina McBride titled “Anyway?”  

In the very first verse of the song she says this:

You can spend your whole life building
Something from nothin’
One storm can come and blow it all away
Build it anyway”

On Life and Making Lemonade

My husband graduated from college and spent 6 years in the Air Force.  Then we settled down in my home town to raise our family and he went to work as an engineer for a large company.  We raised 3 boys.

I began a business. We invested and began preparing for the day that we could retire. We seemed to be on the right track as a couple and a family.

But despite our best laid plans, life brought us some lemons. Our lives changed in directions for which we had not planned:

  • We did not expect that my husband would lose his job after 15 yrs
  • I did not anticipate that my business would begin to lose money
  • We did not know that our son would cost us everything that we had worked for (at least as far as the things of the world are concerned.)

Lemons, Lemons, and More Lemons

Our youngest son became involved in drug and alcohol abuse.  He spent 4 years going to jail, hospitals, and rehab. There were about 3 years that I did not sleep through the night in anticipation of a phone call from the police. I was never sure if they would want us to pick him up or identify his body.

To say the least, these were very difficult years for our family!

The courts held us financially responsible for the crimes that our son committed while he was a minor child.

  • We paid fees, restitution and hospital bills
  • We paid for couple of rehabilitation periods
  • We suffered emotionally, mentally, and career-wise

Because of the time away from work for court and family rehab sessions, my husband’s work performance decreased. When it came time for layoffs at his workplace, he was on the list.  When he lost his job, we lost our ability to pay for our home. My business began to fail and our property investments no longer rented for enough to pay the mortgage.

…More Lemons

As a result, we lost 2 properties, our home, and my business. We continued to fight to save our son. My husband finally found a job in a different state and he relocated. I had to remain where I was to close my business, sell the properties, and be with my son who was not finished with school.

On Making That Lemonade

Over time, my son finally completed his GED and got a good job. It took all the worldly possessions that we had, but our son is alive, healthy, drug free, and working.

After 18 months I was able to join my husband in our new home. I had to start over. He had to start over. I won’t lie, it was the most difficult time of our marriage. We became stronger than ever as a couple by pulling together for the sake of our family.

Although we were financially ruined, I can say with all the confidence in the world this:

Losing your fortune is not that big a deal. After all, it is just money. You can get more of that.

There is no battle more worth fighting that the battle to save a child. There is no amount of money that could change my opinion on the financial, emotional, and family decisions that we made. In fact, I would do it all over again for what we gained.

Keep Trying. It’s Worth It All

Now it is time to start building again.

Did I hesitate to start over? 

Absolutely.

Did I fear the idea of losing again?

You better believe it.

Is it going to be painful and difficult?

You better believe that, too!

Did it stop me?

NO!

There is nothing more painful than the thought of losing a child. Losing “stuff,” well that was easy by comparison. Your true success lies in what you put your hope in.

So, what sort of life-altering challenges have you faced that you were able to overcome? How did that build your character, your family, your relationships, or your business? Are you facing something now and need encouragement? If so, please connect with me and I think I can offer some sound personal advice. I would love to help.

**********

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Learn, Grow & Develop Other Leaders

———————–
Phyllis Rodriguez

Phyllis Rodriguez is a Producer at Insphere Insurance Solutions
She serves as an Associate Broker, Short Sale and REO Specialist
Email | LinkedIn | Facebook | Web | Personal | 520-220-4021

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On Leadership, You and Your Modus Operandi

Please watch this short two-minute Ted Talk above and then read on…

Begin challenging your own assumptions. Your assumptions are your windows on the world. Scrub them off every once in a while, or the light won’t come in.” ~ Alan Alda

Your Modus Operandi

Did you know that you have a blueprint on the way you think? And like most people, you are generally locked into this modus operandi. This blueprint is called your assumptions. But don’t feel too bad about this. Everyone operates on an internal list of assumptions.

Otherwise we could not thrive in our complex and confusing world. We would have no bearings and would continually get lost.

Our brains use psychological frameworks largely based on assumptions about value and likelihood so that we avoid cognitive chaos. However, if we see our assumptions as a “best fit” which if we pay no attention can go terribly wrong, we gain a clearer idea of how nature has equipped us for misadventure.

Living With Misjudgement

Take a look at the psychology of misjudgement with this Daniel Gilbert’s TED talk.

Daniel’s examples are relatively simple compared with the complexity of our assumptions about how the “real” world, about other people, and about ourselves.

Our earliest assumptions come from our parents, siblings, friends, teachers etc. and colour how we process new experiences and information for much of our later life. These assumptions are the filters overlaying our personal lens through which we interact with the world.

Our unique experience is just that: unique. And we use our assumptions to make sense of this. The problems begin when we attempt to impose our unique personal assumptions on the world in general and expect everyone else to conform.

Seeking Different Assumptions

If one world view is too narrow it follows we must seek more experiences and assumptions to broaden our world view. As we can’t live everyone else’s life nor acquire their assumptions we must learn to share them by collaboration.

“Don’t make assumptions. Find the courage to ask questions and to express what you really want. Communicate with others as clearly as you can to avoid misunderstandings, sadness and drama. With just this one agreement, you can completely transform your life.” ~ Miguel Angel Ruiz

Here there is a fork in the road. In one direction lies the pit of Groupthink and the other the garden of collaboration. If all you want is to have your assumptions reinforced then surround yourself with yes men. You will get a nice warm feeling but you court very public failure.

“Groupthink is characterized by a shared “illusion of invulnerability,” an exaggerated belief in the competence of the group, a “shared illusion of unanimity” within the group, and a number of other symptoms” ~ Fredric Solomon and Robert Q. Marston

On Courage and Facing New Challenges

If you have the courage to attract people with different views and encourage them to voice theirs, all evidence shows that together you will be more creative especially in facing challenge. Your innovations and solutions will most likely last longer and be more directly relevant.

“Competition has been shown to be useful up to a certain point and no further, but cooperation, which is the thing we must strive for today, begins where competition leaves off.” ~ Franklin D. Roosevelt

Collaboration is vital but insufficient for genius innovation. You need creative tension. One definition of tension is “A balanced relation between strongly opposing elements.” If we think of the most creative people we think of polymaths or renaissance men (and of course women.)

They investigated art, mathematics, biology, music, literature etc. etc. seeing no boundaries.

Our modern world is too complex to excel at more than a few things so we must build “Renaissance Teams” to cover the ground. The leader’s challenge is to nurture creative tension, appreciate different assumptions, and gel the whole in a vision which supports common purpose.

Your Actions Today

  • As you approach each person, task or meeting make a note of your assumptions.
  • Reflect on the “life history” of each assumption; where/who did it come from?
  • On a scale of 1 (my opinion) to 10 (the truth,) rate each of your assumptions.
  • Were you able to appreciate, understand and integrate other people’s assumptions into your world view?

Recommended reading

To hone your assumption busting skills try The Reflective Journal by Barbara Bassot

Gary is the author of the upcoming book “Your Personal Leadership Book of Days – Avoid Cookie Cutter Solutions By Using Your Adaptive Intelligence.” Download a free mini-version HERE.

**********

Never miss an issue of Linked 2 Leadership, subscribe today here.
Learn, Grow & Develop Other Leaders

——————– 
Gary Coulton

Dr Gary R Coulton is CEO of Adaptive Intelligence Consulting Limited
He empowers leaders to release their Adaptive Intelligence
Email | LinkedIn | Twitter | Facebook | Blog | Web | Book

Image Sources:

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