Can You Hear Me Now?

Can You Hear Me Now?

“Did you say something?…Are you there?”

Too often we find ourselves repeating the same information over and over again. Whether we’re at home or in the workplace, we seem to spend more time repeating our information than giving new information to our employees. This can be frustrating; especially in the workplace!

Constantly repeating one’s self can really be a downer! It can cause burnout, stress, and depression.

Gettin’ Noticed

MiltonLook at Milton in the classic movie “Office Space” as an example of employee burnout. His boss continually talked down to him, spoke through him, and didn’t listen to what he had to say.  Consequently, Milton eventually set the building on fire. I think he got noticed after that display or resentment…

Sheesh! What does it take to get noticed in the workplace?

On the other end of the recognition spectrum, try to think of someone in your workplace who does seem to get the limelight often enough. Many questions come to mind:

  • What attributes do they have?”
  • What behaviors do they exhibit?”
  • “Does your boss seem to listen to them?”
  • “When will my boss listen to me?”
  • Have you felt that way? I certainly know that I have.

    Gettin’ My Turn

    It seems that only certain people tend to grab the limelight when it’s just in our reach. What can we do? How can us “unnoticeables” become noticed? Smile…Be optimistic about your current position…Make yourself shine. Just be a happy worker and get promoted.

    Seems simple, right?

    There are some important ways to employ your ideas to make sure that you are heard and respected in the workplace. One important thing to remember is to properly research the topic about which you want to be understood. Another important thing to remember is to have all of the facts ready for any questions that may come up.

    Present the facts confidently and own the information.

    Gettin’ the Facts

    Also, remember to talk about how you are able to impact your topic at hand. Become a leader on your topic and seek out the information yourself. Also remember to control your emotions. When you present facts, you are much less likely to tie it to how you feel.

    Facts convey no emotion and tell the listeners the current situation as it really is.

    Another aspect to be heard at work is to make a positive impact, even a small one. The only person you can change is you. Take the FISH! model of work. Look for ways to make work fun. Try to implement new strategies to get yourself out of your rut. Talk with your boss about developing a FISH! committee.

    If you have ideas about how to improve your work area and productivity for you and colleagues, get the facts, and present them to your boss.

    You will be surprised how facts can influence decisions. That is a lesson I have only recently learned myself. When the facts are presented, the reader or listener is then given the opportunity to decide what to do with it instead of trying to seek more information.

    So how have you felt when your boss didn’t seem to listen to you? Did it cause you frustration? Did you ever have fleeting thoughts of burning down the building? Or did you try to work on being a better communicator? And when it comes to others around you, how are you doing at trying to become a better listener. Are you developing those skills on a regular basis?

    Greggory Wright is Quality Improvement Coordinator at Scott and White Health Plan
    He is a Ph.D candidate in Industrial Organizational Psychology

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    Being a Green Leader: Grass Stain or Green Suit

    Green Suit

    We have been bombarded with “green” this and “green” that. So what exactly does “green” mean?

    Is it just a grass stain or is it a green suit?

    What I am asking is this:  Are these “green” practices temporary or are they lasting? Are these practices which will be washed out by the next intervention like a grass stain, or are these practices something that’s classic and sustainable like a classic suit?

    This question of things “green” also applies to the current practices of leadership.  Ask yourself, “Do I want to be a grass stain leader or a suit leader?…Do I want to have a lasting legacy, or will I be washed as a forgotten grassy memory on a hot summers day?”

    It’s Not Easy Being Green

    It's Not Easy Being Green “Green” business and environmentally friendly practices cannot be achieved without the knowledge, support, behaviors, and other attributes of a suit leader.  In order for you to be a suit leader, you need to be pragmatic, which is how your leadership meets the practical needs and concerns of organizational development by being readily accessible and flexible.

    Suit leadership enables and supports career progression within your changing environment and enhances your ability to manage the context and need for relevant development as a leader and as an organization.  Suit leaders are viewed as an asset in times of change, because they have a vision which guides organizations to and through the change in order to survive and grow.

    As a suit leader, you should relate to your subordinates’ change commitment when the change will be impacting your followers significantly.

    In other words, the followers have a stronger commitment when the leader displays suit behaviors instead of specific techniques and styles.   As a suit leader, you are able to recognize the experience of change and the dissonance it creates.  Through the dissonance, new thinking becomes more evident as well as new discoveries and innovative ideas which positively impacts the health of the organization, external community, and other larger systems.

    Wearing Many Hats

    Suit leaders tend to wear many hats.  There’s the top hat (or economic industry), the fedora (or environmental industry), and the ball cap (social aspects) just to mention a few.

    • The top hat for the suit leader is the hat which means the leader has to be able to generate theGreen Hat revenue to meet the current expenses as well as provide enough profit for future needs.A suit leaders needs to be taught and trained in the actions needed to create an ecologically sustainable organization with integrated knowledge of the current fractures of the economy, society, and other businesses.
    • The fedora means the suit leader finds ways for the organization to consume resources more responsibly and helps renew other currently used resources.
    • The ball cap of your suit leadership means you lead the organization to care more about the community through operations and engagement as well as report the organization’s behaviors and respect ethical guidelines on human resources.

    Long Term Leadership

    Sustainable LeadershipLeadership sustainability is affected by both the psychological and physiological stress of power with performance in the leadership role.  A suit leader leads with rather than leads over others. This impacts the long-term viability and interconnected systems of the organization.

    A sustainable leader has many hats which they must successfully juggle.

    As a suit leader, you must always be two steps ahead of the game. This may mean getting a few short-term grass stains on you, but withstanding them with the long-term durability of the suit.  Without a leader who can sustain an organization through his or her behaviors and actions, most businesses would not be in existence.

    Change is hard, but change must occur if you seek to grow more as an individual as well as see the growth of the organization and the greater good.  Change can be seen as a necessary evil, and a suit leader can help alleviate the grass stains associated with it.

    Do you want to be a grass stain or a classic suit?

    Bookmark Being a Green Leader: Grass Stain or Green Suit

    Greggory Wright is Quality Improvement Coordinator at Scott and White Health Plan
    He is a Ph.D candidate in Industrial Organizational Psychology

    Email | LinkedIn | Web | Blog

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