Leaders: You Can’t Really Manage Change

During a recent project that involved whole scale transformation of a client’s system to manage, hire, compensate, reward and recognize, 65% of their employees are who drive their profitability. The concept of managing change really is a fallacy. Traditional Change  There are many statistics indicating that traditional change management is only successful in approximately 30% – [...]

Leaders: What Ever Happened to Excuse Me?

What happened to polite people? It seems that over the years, people have continuously treated people worse. Rudeness and incivility affect people in a deeper level, and especially affect their performance in the workplace. A recent incident of “over-the-top rudeness” made me relate rudeness and incivility to not only strangers in public, but between coworkers. [...]

Leadership Follies: Know When to Quit

Success in the workplace is determined by planning, scheduling, and efficiency. These are all aspects that must be considered when planning or working on any project in relation to your team and to your company. Have you ever worked on a project or initiative that was not going well?  If everyone knew it was failing, [...]

Leadership Follies: Believing the Chameleon Fallacy

One of the worst things that you can do as a service organization is to try to be all things to all people. There is nothing worse than when, as a customer, you have an expectation of service that cannot be delivered by the service provider. Is it  better to turn away business than it [...]

Leadership Follies: What’s the Point of Half a Face Lift?

Executing big change-management projects within organizations is somewhat like performing major surgery on human patients. These are not just single, static events performed within a vacuum… They are actually a symphony of intricate processes that must be performed in sequence in order to achieve the desired outcome of healing a sick organism. Trending Outcomes As a [...]

Leadership Follies – Lipstick on a Pig Does Not Make it Sexy

Changes in organizations  and managers are often essential in order for your business to grow and thrive. Let’s just be very clear about something. If there is a need to make big changes in how an organization is performing and being managed, there are three things that will not make a difference. Giving people new titles. [...]

Leadership Follies – Admit It, Your Baby Is Ugly

Leaders often struggle with admitting that their companies have flaws, as well as dealing with failure. How can leaders succeed in growing a strong efficient company if they don’t face their issues and make some changes? They can’t. The first step to recovery is admitting you have a problem. Dangerous Things to Do Here are [...]

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