When it comes to your small business, you only want the best. You have worked hard to build your business and you continue to work hard to keep it flourishing.
But growing your business without the right people is a path to ruin.
Your Building Blocks to Business
When your business reaches a point where it requires additional dedicated workers other than you to continue growing, it’s important to know what to look for and what kinds of goals and standards to set to build a quality leadership team.
A strong leadership team will allow you to delegate some of the responsibilities of managing the operations of your business. There are specific skills necessary to lead others, and there are critical standards you must set for your business to drive company goals.
Personally, it took me much longer than I would have liked to master these tools, but hopefully my experience will help you learn these lessons ahead of time.
Building Quality Leaders
Here are three key elements that I have found to be essential in building quality leaders:
Quality leaders are able to address multiple issues under any one circumstance. By being flexible, a leader is able to tackle whatever situation presents itself inside or outside the business “norm.”
Communication is the key to effective leadership. A good leader listens first, gathers as many details as possible about the issue, and then provides necessary solutions.
Above all, a strong leader must have the desire to lead others. If the desire to lead isn’t there, then communication and flexibility are moot points. Quality work begins with an interest and a passion for the work at hand.
As important as strong leadership is to your team, as an entrepreneur, it is sometimes difficult to begin to give up control of your business to other people. But relinquishing control is actually one of the best decisions you will ever make.
I realized that when I refused to relinquish some of the control, I was actually holding everyone back.
Leaders are Readers
It is helpful to read, read, and read as much as possible about other entrepreneurs’ experiences. You’ll find helpful tips on how others have managed to release some of the control you feel like hoarding. It truly makes all the difference to have confidence that your team can handle the job just as well as you can — if not better!
Doug, the operations director of our company, is the perfect example of a quality leader. He was able to calm the storm he walked into by making processes more efficient and putting in place a higher standard than I ever thought possible.
I feel fully confident in his knowledge and his ability to provide quality work. By relying on him to do the job, instead of jumping in and giving (bad) suggestions, I gave him the opportunity to impress me.
On Processes and Procedures
In addition to a quality leadership team, it’s important to implement specific processes and procedures that will allow you to give up the reigns and trust that the company won’t fall apart. If you haven’t set certain standards and expectations, how can you expect that the strong team you have built will make the best decisions and do right by your business?
If you’re like my past self, however, you may feel like you have nothing to learn. I thought I was smart. Of course, other call this being a “know-it-all”…
You may feel like you know all there is to know, and you don’t need to bother with such silly details. But if you’re like my current self, you’d like you visit your past self and slap him across the face for thinking that way.
If you haven’t already, stop what you’re doing immediately. Define these few critical standards for your business.
- What are the meat and potatoes of your business?
- What are the services you provide or the purpose of the product you create?
- What does it do to help the community?
- What do you see for the future of your business?
- What is your ultimate goal?
- What do you want your business to look like in 10, 20, 50 years?
- What are the things that matter most to this business?
- What kind of image do you want to portray to the community?
- What are the standards you want to uphold?
Be intentional in your efforts to build the strongest team and teach that team the importance of upholding the standards you have in place. You will find that taking the time to lay out a map of success for your business that is clear for all team members makes everything easier overall for your business, for your team, and for yourself.
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Image Sources: communicaid.com