Leaders: 6 Magic Moments Employees Want with The Boss

Magic Momment

There are a multitude of things on your list and it looks like most, “spend time with team members” is likely not recorded.

The team members you have the privilege of leading are craving time with you and in fact, they want in six different ways that if you can provide, would be seen as magical moments that might produce even more magical results.

1) Tell Them What They’re Doing Well

Feedback comes in all forms and the one they want most is focused on what they’re doing well.

Take the time to praise them for even the smallest improvements. People do that for which they are paid attention. If your goal as the leader is to have them repeat behavior worthy of praise, positively reinforce that which you want repeated.

2) Tell Them Where They Need to Grow

Team members crave direction from the person in the role to which they aspire.

If you have an ambitious group of over achievers, they want to know where they can grow and what actions they need to put in place to achieve greater results.

3) Give Them Guidance on Their Career

Your direction to team members needs not be isolated to those who seek upward mobility.

Not all team members will want to climb the ladder. Some prefer lateral moves or need your guidance in finding the role to which their talents and skills are best suited. Helping them find the roles that make the most of their skills will provide you with a team of highly productive people.

4) Give Them a Challenge to Act On

Some team members desire direction, while others want a challenge to act on right away.

Give the ones who get it done a challenge that will stretch their abilities and give them new skills. The increase in growth and talents from which to choose will elevate the performance and results of the entire team.

5) Spend Time Listening to What’s Broken

The rumor mill is filled with the truth of what’s not working. Take the time to listen.

Poll those you trust on what’s most broken and make every effort to get it resolved. Those on the front line know more about the barriers to their success than the leader, simply by virtue of doing the job everyday. Help them overcome and they will help you by not letting your numbers be outdone.

6) Spend Time Connecting

Leaders and employees alike spend more time at work than with their families.

It is often a place of “to-do’s” and “don’ts” and lacks the connections humans crave. Not every moment or meeting needs to be about what to do next and there is value in spending the time getting to know those who do the work.

Without these moments, employees began to find their own path. The leader is charged with creating that path and keeping team members on it. If you fail to spend these magical moments with them, you’ll begin to wonder where the magic went and why it’s so difficult to meet your goals. Make the magic happen again with these simple steps.

So, are you spending the time and effort with your individual team members to help, them learn, grow, and become better in what they do? Are you actually listening, or just talking most of the time? How can you adopt these six easy steps to help recalibrate your team’s results? I would love to hear your thoughts!

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Learn, Grow & Develop Other Leaders

——————–
Monica Wofford
Monica Wofford
, CSP, is CEO of Contagious Companies, Inc.
She serves her clients by getting business results and ROI for training functions
Email | LinkedIn | Twitter | Web | Office 1.866.382.0121

Image Source:wallpapersget.com

Leadership Equanimity Through Self-Awareness

Self Awareness

Because our world requires such complex interaction and our brains are not naturally equipped to respond effectively to all that stimuli, human beings must adapt.

We must teach ourselves how to manage the stressors we face in an emotionally intelligent way so that we can be better leaders.

Responding to Emotions

By practicing how we respond to our emotions, we become the type of mindful and equananimous leaders that our colleagues choose to follow.

In Primal Leadership, Daniel Goleman discusses developing self-awareness within leaders as the “leadership paradox” because it requires us to connect with our personal values before we can lead anyone.

As leaders, we must understand at a deeply personal level exactly what drives us, how our emotions align with what we wish to accomplish with our teams and how those goals are translated into action.

As Goleman puts it:

“Self-awareness . . . is a neutral mode that maintains self-reflectiveness even in the midst of turbulent emotions.”

Not surprisingly, this requires us to be mindful of those feelings and physical states that drive our behavior.

Foundation of Self-Awareness

Bringing our attention to our emotions is the foundation of self-awareness

Mindfully becoming aware of each emotion (“Right now, I’m feeling angry”) tees-up the succeeding steps.  Next, we pull those emotions apart to see what’s underneath.

By taking one feeling and peeling away its layers we will inevitably see more fundamental root-level emotions.

And by paying attention to them, we then can start addressing the broader impact to ourselves and our teams.

Like many, I have held on to anger and allowed it to bleed into my interactions at work and home.  A colleague may not come through effectively on a deadline and, rather than mindfully responding to that emotion, I allowed my anger to carry over to conversations with other work colleagues and even brought it home with me, resulting in being clipped in exchanges with my family.

Breaking it Down

I have had to learn how to pay attention to that emotion in that moment and break it into pieces.

For example, I might be able find fear lurking behind my anger.

I’m dependent on this colleague to be successful and, if they don’t come through, my job may be at risk.

Or resentment,

Why doesn’t she share my sense of urgency on this project?

By mindfully attending to these sub-emotions and challenging their root, we begin to own our emotions and they begin to change.

With practice of self-awareness (yes – awareness can be a learned trait), we become able to more objectively observe and respond the emotion rather than be consumed by it.

Being Aware in the Present

By being aware (mindful) of the present moment, we bring greater attention to what we are feeling. 

The goal is not to eliminate the emotion but to be aware of it.  Sometimes, being aware of the root emotion is enough to lessen its impact but oftentimes that awareness has no effect or actually strengthens it.  That’s OK.

The goal is merely to bring attention to the emotion without the burden of eradicating it. 

As we practice being mindful of these emotions, we become more adept at understanding their origin and thereby minimizing their impact.

As a result, we can lessen their unintended consequences on our ability to lead effectively.

Practice, Practice, Practice

Like anything we do, this gets easier with practice. 

Consistent awareness to our emotional attachments and their unintended consequences can lead to deeper analysis.  You may even find yourself intentionally digging into your personal vault of emotions and peeling them back in order to pay attention to their sub-emotions.

This is the work that starts to rewire ourselves so that we may begin to neurologically build new pre-frontal cortex pathways that provide healthier choices for us.

Confronting Emotions

It’s heady stuff, so tread carefully. 

Confronting emotions that are the foundations of our personalities (e.g., judgment of others, low self-esteem, loneliness, the need to be perfect) can be draining but the reward is being able to lessen our suffering, as noted mindfulness author Pema Chodron writes in Getting Unstuck (2005).

Chodron compares this self-awareness practice with having scabies,

“scratching the itch of discomfort provides only temporary relief but spreads the disease.”

In other words, we must dig into what’s behind what we’re feeling if we want to move away from short-term relief (scratching) for long-term relief (no itch).

Exploring Emotions

But we have to be willing to do the work. 

Chodron calls it “shenpa” (the Tibetan word for attachment) and highlights how we get hooked and consequently stuck on thoughts that affect our behavior long after the catalyst has passed.

She points out that we need to explore these emotions that hook us and that will lead us to self-awareness.

But don’t start there.  We have enough work to do right now with those daily examples that are getting in the way of our ability to lead with equanimity.

As we peel back our emotional layers, we expose those basic feelings and beliefs that are at the root of many of our leadership barriers.

Modeling New Behaviors

With our newfound recognition, we may start to model a new behavior for those we lead.

In situations where displays of anger have traditionally been the norm, they are replaced with demonstrations of calm and, over time, our colleagues learn the benefits of choosing more equananimous responses when confronted with work-related stressors.

  • How do your emotions drive your leadership decisions?
  • Can you think of a time when you didn’t recognize how your reaction to your emotions led to poorer-than-expected outcomes?
  • What kinds of reflective opportunities exist for you to practice being aware of how your emotional reactions drive behavior in your workplace?
  • Do your direct reports have a tendency to mirror your emotional reactions?  If yes, is there opportunity to practice being more self-aware in order to model equanimity to your teams?
  • What specific steps can you start taking today?

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Never miss an issue of Linked 2 Leadership, subscribe today here!
Learn, Grow & Develop Other Leaders

———————
Erik Engburg
Erik Engberg is the Founder of Mindful Solutions
Erik specializes in mindful leadership online solutions and consulting
Email | LinkedIn | Facebook | Twitter | Web | Blog | 412.477.5469

Image Sources: thechangeblog.com

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