How To Spot Trends In Your Behavior

We look at other people’s lives and we envy them. They seem to be doing so much better than us. They seem to have it all, and we can’t stop wishing we did, too. We often blame others for the way we feel—the materialistic culture in which we live, the way media portrays the life [...]

Servant Leadership – Greetings from the Front Desk!

Over the years, I have learned never to assume that a person is what their professional title reflects. What has been most fascinating, I must say, has been the experience of learning from those in the business world who are typically characterized as a…shall I say…”second class citizens.” Although they may seem to be as “functional” necessities, many [...]

On Leadership and Bureaucracy

In the private sector, if people don’t work productively, their businesses will go bankrupt. But, in the public sector, seniority trumps performance regardless of employee efficiency or lack thereof. Competence in an organization is directly linked with its organizational system. In bureaucracy the hierarchy is typically very complex with many levels providing a highly differentiated structure of authority. Did you ever wonder what…

3 x 3 Leadership

It is ironic that at a time when there is such focus on leadership development, an unending supply of leadership specialists, and more resources on the subject than ever before, there appears to be fewer able and trusted leaders. Is it possible that we spend more time talking about developing leaders than actually developing them? [...]

The Business of Happiness

Can you use “happiness” to increase employee’s productivity and their personal engagement to woo customers and increase business? The short answer is “YES!” But how does this happen? How Do Leaders Use Happiness? Companies should be figuring out how to use happiness to market happiness and provide greater meaning in the workplace. But how can managers and [...]

Clearing The Leader Fog: Fighting Ambiguity!

When a person “fights with” ambiguity, does that means that they are on the same side, the opposing side, or that ambiguity is a tool for fighting? But of course… all of these meanings are possible… Both or Neither am·bi·gu·i·ty noun \ˌam-bə-ˈgyü-ə-tē\ A simple definition of ambiguity is that it signifies words, concepts, and situations that [...]

How To Be a Successful HR Leader

Being an HR leader in today’s business environment takes courage, conviction and fortitude. ~ Courage to stand up for initiatives that organizations need to survive in these tough economic times ~ Conviction to follow through with developing and implementing programs that will ensure organizational growth ~ Fortitude to make the tough decisions that are not [...]

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