Words matter. Mark Twain once said, “The difference between the right word and the almost right word is the difference between lightning and a lightning bug.” This truth is as important to leaders as it is to writers. Leaders must appreciate the fact that the words they use will influence the words that their team [...]
Filed under: Coaching Corner, Conflict Management, Leadership Lessons Learned, Leading & Developing Other Leaders, Practical Steps to Influence, Team Building Leadership | 1 Comment »











